The most common reason: Mistyped email when purchasing the course

If you accidentally created a ParentTaught.com account with a typo in your email (example@gmial.com) or if you no longer have access to the email address, please contact us directly with the correct email.

The 2nd most common reason: Your email provider is your school and blocks outside messages

If you created a ParentTaught.com account with a school email address (example@AISD.org) they may block non school messages from being delivered, please contact us directly with an alternative email.

Other Reasons you are NOT receiving the reset email:

• Check your spam and other email filters.
• Search your email inbox.
• There may be delays with your email service provider.